NEPRA is going to launch a mobile application called ‘NEPRA Asaan Approach’ designed for electricity consumers in Pakistan, tomorrow. This app will enable users to register complaints related to electricity issues such as power outages & fluctuations, electrical fires, line faults, and billing discrepancies etc. in the minimum possible time. It will also serve as a key element in NEPRA’s strategy to provide multi-channel service delivery to electricity consumers across Pakistan. Through its user-friendly interface, the ‘NEPRA Asaan Approach’ app simplifies the process of submitting complaints and allows users to track the real-time progress of their issues, enhancing the efficiency and ease of complaint filing. In this regard, the application will be launched formally tomorrow i.e July 31st, 2024 at 01:30 p.m. at NEPRA Head Quarters by NEPRA Authority. You are requested to attend the same.
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