CM MOHSIN NAQVI’S SURPRISE VISIT SPURS REFORM: REVAMPING POLICE SERVICE CENTER IN LIBERTY FOR 24/7 OPERATION AND EXPEDITED CITIZEN SERVICES

LAHORE,  : Chief Minister Punjab Mohsin Naqvi conducted an impromptu visit to the Police Service Center in Liberty. The center witnessed a significant influx of citizens, with some expressing grievances about prolonged processing delays, enduring waits of up to 4 hours. Expressing displeasure over the reported issues, Chief Minister Mohsin Naqvi promptly summoned the Chief Traffic Officer (CTO) to the service center. In addition, he contacted the Inspector General of Police, instructing the center to operate 24 hours a day. To address the concerns raised by citizens, Chief Minister Mohsin Naqvi emphasized the necessity to augment counter staff, ensuring swift resolution of citizens’ requests to minimize unnecessary waiting times. He further mandated the extension of operating hours for the Police Service Center in Garden Town to round-the-clock. During his visit, Chief Minister Mohsin Naqvi engaged with individuals present at the service center, personally assessing the application processing procedures. He also inspected various facilities including the ‘Tahafuz Markaz,’ ‘Misaq Markaz,’ waiting room, and counters. In response to the situation, Chief Minister Mohsin Naqvi directed the center’s staff to expedite actions on citizens’ requests, aiming for a more efficient and responsive service delivery.